Fletcher Hotel-Restaurant De Burghoeve

Google Reviews

• Kay Huebner — 09-06-2025

  Rating: 5 / 5

  Good hotel, clean room and bathroom. Location is good to discover the surrounding Valkenburg. Parking can be hard to find

• Matt Rees — 29-07-2024

  Rating: 1 / 5

  Aside from the location, it's perfect for the motorway and Valkenburg, and the good breakfast, there is very little to recommend about the Fletcher Hotel-Restaurant De Burghoeve. The hotel looks quaint from the outside, with a very small, cramped car park a sign of what to expect. Arriving around check in time at 15:00, the car park (with space for around 10 cars) was already almost full. With on street parking available only to permit holders, it is unclear where others were supposed to leave their car(s). An impractical reception desk, with unhelpful staff, who immediately advised us that dinner (that had been pre-booked) was not available at the hotel, as there was no chef, and that we would need to walk to another hotel. Admittedly the alternative hotel was not far, but guests should be advised of this prior to booking and it should be detailed on the website. Had we known, we would not have pre-booked. We did ask whether we could cancel the dinner but were advised that this would be a long process of emailing the manager. Reading the reviews since leaving, it’s apparent that the absence of a chef is not a recent issue. We felt very sorry for the people staying at the front of the hotel, with rooms close to the creaky and very noisy stairs and floors. It was impossible to walk quietly. The rooms are indeed small as listed, very dated, in need of repair and a very deep clean. There is no seating, desk or amenities you would expect. Room was very warm, possibly 10 degrees warmer than outside, one can only assume it’s the opposite in winter. In the absence of air conditioning, a small fan was provided. This worked for an hour before overheating and stopping. The bathroom was again old and in need of renovation, it took a long time to get the hot water working. The beds were comfortable enough for a two-night stay, but clearly old. The additional, dead insects on top of the bedding were quickly removed. Cleaning on the 2nd day did not take place. The bed was not made and towels left on the bathroom floor (as per the hotel guidance) were not exchanged. A bag containing 2 hand towels, 2 toilet rolls and 2 plastic cups had been thrown onto the bed from the doorway. Clearly no employee had been inside the room. On returning to the hotel after dinner, a sign on the door notified us that the hotel was unstaffed between 21:00 and 08:00, with a number to be called to obtain access to the building. Luckily my companion tried the room key in the front door and this worked. Again, people should be made aware that no staff will be present for 11 hours, prior to booking, should an emergency arise. All in all, we would not advise anyone to book this hotel in its current state, unless they enjoy a museum or a visit back in time to the 70’s is their cup of tea. It is not indicative of other Fletcher hotels we have stayed at, but if this was your first time in a Fletcher hotel, it could put people off the chain for life.

• Kaliman Zhakypova — 19-05-2024

  Rating: 1 / 5

  Room: awful sound isolation, could hear neighbors all the time. In the morning the sounds from outside kept waking us up. It seems like the windows are there just for the show. Very dirty, spider webs everywhere. The bathroom ceiling looked like it was going to crash and fall while taking a shower. And you have to wait ages for the hot water. Service was the same bad. The breakfast buffet was empty only cheese and some bread left, although we came for breakfast during breakfast time. Never again…

• Florence Villeneuve — 19-07-2023

  Rating: 3 / 5

  My boyfriend and I had a pleasant stay at Fletcher Hotel-Restaurant De Burghoeve. Quaint hotel. Staff was friendly and helpful. Comfortable bed. Good food. Other guests mistook our room for theirs once, and even opened it with their clearly not unique key. Especially the hallway is noisy. The bathroom was dark, only lighting was above the mirror. Two small fans in the room, but only one bedside had a wall outlet. And just be aware of the time slots for breakfast, dinner and the bar. If you like to be up/out late you need to be in the centre of town actually.

• D R — 28-01-2024

  Rating: 1 / 5

  I didn’t know hotels like this would be allowed to stay open in the Netherlands. There was a lot of mold and you could smell it. The heating did not work while it was winter so it was cold as well. The ventilation was broken and generally the room was not clean. It might be affordable but It is probably bad for your health to stay in this air. If any type of health inspection saw this I think it would get closed right away. Wish I had checked the reviews more carefully so don’t risk it.